The Anatomy of Online Reputation Management

We love those '5 Star' Ratings.  Happy, happy customers relaying their positive experience with your event/store/purchase. Thank them.  Sincerely!

We hate the '1 Stars', especially the ones with no comments.  Often these customers are unconsolable with their experience with you.  Respond. But don't expect miracles.  

The mid-pack '3 Star' Reviews are Gold!  These are the experiences of real customers and can lead to the kind of insights that can improve your business.  Take the time, listen, respond...it's your reputation!

Chris M Morales
chris.morales@bell.net
@ChrisMoralesTO
647 393 3855

The opinions expressed on this blog are my own and are not associated with any other group or organization

The Top 10 Benefits of Running

#8, 'Help Prevent High Blood Pressure' was my #1 reason for starting running.  It still is.  But there are so many more good reasons to run...and keep running.  Here is a list with the Top 10:

Until next time...
ThatRunninGuy

The Top 10 Digital Marketing Trends in 2018

Who doesn't love a top 10 list? For Small Business Owners two stand out:

1. Data and Analytics.  It's time to sharpen your skills in understanding data and how to make better decisions from the insights gleaned.
2. Live Streaming.  Facebook Live is a good example of live streaming.  In my case, I use it to communicate important information and updates about the Reggae Marathon.  I reach a higher percentage of our Facebook Fans and enjoy increased engagement.

Chris M Morales
chris.morales@bell.net
@ChrisMoralesTO
647 393 3855

The opinions expressed on this blog are my own and are not associated with any other group or organization

How to find 30 minutes per day to run

How do you find 30 minutes per day to run?  Busy with family and work, it's tough.  But here is a way to find those 30 minutes each day to run:

Until next time...
ThatRunninGuy